Pay as you go support

Our fantastic new flexible Pay as you Go Token Scheme allows you to purchase Tokens against a number of our SMART support options. The Tokens are convenient and easy to use. They offer complete flexibility and can be used for up to 5 named servers within your organisation. Tokens can be purchased in a number of batches which range from 10 Tokens up to 50 tokens:

Token10
Token20
Token30
Token50

* Standard Token support is 8am – 8pm Monday – Friday.

* Upgrade to 24/7 *365 days one off charge per 12mths.


Token Usage



Terms and conditions

  1. Tokens are valid for a period of twelve months from the purchase date.
  2. Each token option is valid for upto 5 named servers and is only applicable to those servers. Identified by serial number, hostname and operating system.
  3. Upgrade to 24/7 *365 is only available on Token20, 30 or 50.
  4. Tokens can only be purchased as configured above.